General Terms of Use (GTU) of H&I Services

1. Purpose

These General Terms of Use (GTU) are intended to define the terms and conditions of access and use of the website [www.hiservices.be] (hereinafter “the Site”). By using the Site, the user unreservedly accepts these terms.

2. Legal Notice

  • Website owner : H&I Services
  • Address : 42b, Huinegem – 1730 Asse
  • Company number : BE0794.843.635
  • Contact : info@hicleaning.be

3. Site access

Access to the Site is free for all users with an internet connection. H&I Services reserves the right to suspend, modify, or delete the content of the Site at any time without notice, without liability for any damages to the user.

4. Services offered

H&I Services offers its clients services in construction management, renovation, window fitting, and cleaning. The information provided on the Site is for guidance and may change. H&I Services does not guarantee that the information and services provided on the Site fully meet the user’s expectations.

5. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, videos, and icons, is the exclusive property of H&I Services or its partners. Any reproduction, distribution, or use of these elements without prior written consent is strictly prohibited.

6. Liability

H&I Services cannot be held liable for any direct or indirect damage caused to the user during the use of the Site, particularly in the event of access or use of content, computer failure, incompatibility, or viruses.

7. Hyperlinks

The Site may contain links to third-party websites. H&I Services has no control over these websites and disclaims any responsibility for their content and practices. The user accesses these sites at their own risk.

8. Data Protection (GDPR)

8.1. Collection of personal data
H&I Services collects and processes personal data from users as part of the use of the Site, particularly when submitting a contact form or requesting a quote. The data collected may include names, first names, email addresses, phone numbers, and other necessary information.

8.2. Purpose of data processing
The personal data collected is used for:

  • Responding to user requests;
  • Offering personalised services;
  • Ensuring commercial and administrative follow-up of services.

8.3. Consent
By submitting a form on the Site, the user consents to the processing of their personal data in accordance with this privacy policy.

8.4. Right of access, correction, and deletion
In accordance with the GDPR, users have the right to access, correct, limit, transfer, and delete their personal data. They can exercise these rights by sending an email to info@hicleaning.be.

8.5. Data retention period
Personal data is retained for as long as necessary to achieve the purposes for which it is collected, and in accordance with applicable legal requirements.

8.6. Data security
H&I Services is committed to implementing appropriate technical and organisational measures to protect personal data from unauthorised access, modification, or destruction.

8.7. Cookies
The Site uses cookies to improve the user experience. The user can configure their browser to refuse cookies, but this may affect certain functions of the Site.

9. Modification of the GTU

H&I Services reserves the right to modify these GTU at any time. Changes will take effect as soon as they are published on the Site. Users are advised to regularly review the GTU.

10. Governing Law and Jurisdiction

These GTU are governed by Belgian law. Any dispute relating to the use of the Site will be subject to the exclusive jurisdiction of the courts at the location of H&I Services’ headquarters.